Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
All cancelled orders will incur a 25% cancellation fee.
Damaged items MUST be reported within 3 days of receipt of the product. Report damaged items to firstname.lastname@example.org; include pictures of the damaged items and the packaging for review/assessment.
Damaged items will be assessed for eligibility of a full refund or exchange (when available), if reported within 3 days of receipt. Ensure you inspect items right away upon receipt.
Note: Due to the unique nature of each product there may be minor color variations which are not considered defects and/or damage.
A damaged, dented, and/or a torn manufacturer's box is NOT considered a damaged item.
If item/product is deemed eligible, you are entitled to either a full refund to the original payment method for the damaged item, or a replacement/exchange (if available). You must send back all figures, accessories, bases, original packaging, and outer shipping packaging.
NOTE: Any fees charged by the payment processor (paypal, partial.ly, etc.) are non-refundable per payment processor policies. We apologize for the inconvenience.
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In Stock items will ship within 1 business day of payment completion.